Privacy

fb88 Privacy Policy

Your privacy matters to us. This page explains exactly what data fb88 collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.

Last updated: 1 January 2025
Our Commitment

How fb88 Protects Your Privacy

These six principles guide every decision fb88 makes about your personal data. They are not marketing promises — they are the actual standards we hold ourselves to.

Encrypted at Every Step

All data transmitted between your device and fb88 is protected by TLS encryption. Your personal details, payment information, and account activity are never sent in plain text.

Never Sold to Third Parties

fb88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the fb88 ecosystem and is shared only where legally required or operationally necessary.

You Control Your Data

You have the right to access, correct, or request deletion of the personal data fb88 holds about you. Submit a request to our support team and we will respond within 30 days.

Minimal Data Collection

fb88 only collects the data that is genuinely needed to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.

No Spam, Ever

fb88 will only contact you about your account, transactions, and promotions you have opted into. You can update your communication preferences in your account settings at any time.

Transparent Processing

This Privacy Policy tells you everything about how fb88 handles your data. There are no hidden data practices. What you read here is what actually happens — nothing more.

This Privacy Policy explains how fb88 ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you") who access or use the fb88 platform at fb88.now. By registering an account or using the platform, you agree to the practices described in this policy.

01 Who We Are

fb88 is an online gaming platform operating at fb88.now, serving players primarily in Bangladesh. We offer a range of online casino games, card games, table games, and fishing games. As the operator of this platform, fb88 is the data controller responsible for the personal information you provide when you register and use our services.

If you have any questions about how fb88 handles your personal data, you can reach our privacy team at any time via the contact details at the bottom of this page. We take privacy seriously and will always respond to genuine enquiries promptly.

02 Data We Collect

fb88 collects the following categories of personal data from users of the platform:

2.1 Identity Data

This includes your full legal name, date of birth, gender, and a copy of your government-issued identification document (such as a national ID card or passport). This data is collected during the account registration and identity verification process.

2.2 Contact Data

This includes your email address, phone number, and residential address. We use this information to communicate with you about your account, process transactions, and send you service-related notifications.

2.3 Financial Data

This includes your payment method details (such as your bKash, Nagad, or Rocket account number), transaction history, deposit amounts, and withdrawal records. fb88 does not store full bank account credentials — payment processing is handled by your chosen payment provider.

2.4 Technical Data

This includes your IP address, device type, browser type and version, operating system, and session data. This information is collected automatically when you access the fb88 platform and is used for security monitoring and platform optimisation.

2.5 Usage Data

This includes information about how you use the fb88 platform — which games you play, how long your sessions last, which features you interact with, and your betting history. This data helps us improve the platform and personalise your experience.

Identity Contact Financial Technical Usage

03 How We Collect Data

fb88 collects your personal data through the following channels:

  • Direct submission: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or fill in any form on the fb88 platform.
  • Automated collection: When you browse or use the fb88 platform, we automatically collect technical and usage data via cookies, server logs, and similar tracking technologies.
  • Payment providers: When you make a deposit or withdrawal, your payment provider may share transaction confirmation data with fb88 to reconcile your account balance.
  • Third-party verification services: During the KYC (Know Your Customer) process, fb88 may use third-party identity verification services to confirm the authenticity of the documents you submit.

04 Why We Use Your Data

fb88 uses your personal data for the following purposes:

Purpose Data Used
Creating and managing your fb88 account Identity, Contact
Verifying your identity and age (KYC) Identity, Contact
Processing deposits and withdrawals Financial, Identity
Providing customer support Identity, Contact, Usage
Detecting and preventing fraud Technical, Financial, Usage
Complying with legal and regulatory obligations Identity, Financial
Sending account and transaction notifications Contact
Improving platform performance and user experience Technical, Usage
Sending promotional offers (with your consent) Contact, Usage

fb88 will never use your personal data for any purpose that is not listed above without first obtaining your explicit consent or being required to do so by law.

05 Legal Basis for Processing

fb88 processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the fb88 service you have signed up for, including account management, game access, and payment processing.
  • Legal obligation: fb88 is required by law to verify the identity of its users, maintain transaction records, and report certain activities to relevant authorities.
  • Legitimate interests: fb88 has a legitimate interest in detecting fraud, securing the platform, and improving the service it provides to users.
  • Consent: Where fb88 sends you marketing communications or uses non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

06 Sharing Your Data

fb88 does not sell your personal data. We share your data only in the following limited circumstances:

6.1 Payment Processors

To process your deposits and withdrawals, fb88 shares the minimum necessary data with your chosen payment provider (bKash, Nagad, Rocket, or bank). These providers have their own privacy policies and are independently responsible for the data they hold.

6.2 Identity Verification Partners

fb88 uses trusted third-party KYC service providers to verify the identity documents you submit. These partners are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.

6.3 Legal and Regulatory Authorities

fb88 may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where required by applicable law. We will always seek to limit such disclosures to the minimum required.

6.4 Platform Service Providers

fb88 uses third-party providers for services such as cloud hosting, customer support software, and analytics. These providers act as data processors on our behalf and are contractually prohibited from using your data for their own purposes.

All third parties who receive your data from fb88 are required to handle it securely and in accordance with applicable data protection standards. fb88 does not transfer your data to parties in countries with inadequate data protection frameworks without appropriate safeguards in place.

07 Cookies and Tracking

fb88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the fb88 website.

7.1 Essential Cookies

These cookies are required for the fb88 platform to function. They manage your login session, remember your language preference, and keep your account secure. You cannot opt out of essential cookies while using the platform.

7.2 Analytics Cookies

fb88 uses analytics cookies to understand how players use the platform — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised. You can opt out of analytics cookies via your browser settings.

7.3 Marketing Cookies

With your consent, fb88 may use marketing cookies to show you relevant promotions and offers. These cookies track your activity on the fb88 platform only — we do not use cross-site tracking. You can withdraw your consent at any time by updating your cookie preferences.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of the fb88 platform.

08 Data Retention

fb88 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following retention periods apply:

  • Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for 7 years after the transaction date to comply with financial record-keeping requirements.
  • Customer support records: Retained for 3 years after the last interaction, in case of future disputes.
  • Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus 1 year after you withdraw consent.

When data is no longer required, fb88 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Your Rights

As an fb88 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and we will respond within 30 days.

  • Right of access: You can request a copy of all personal data fb88 holds about you.
  • Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request that fb88 delete your personal data, subject to legal retention obligations.
  • Right to restrict processing: You can ask fb88 to limit how we use your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to object: You can object to fb88 processing your data for direct marketing purposes at any time.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

Some rights are subject to limitations. For example, fb88 cannot delete transaction records that we are legally required to retain. Where a limitation applies, we will explain it clearly when responding to your request.

10 Data Security

fb88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data in transit between your device and our servers.
  • Encryption of sensitive data at rest, including identity documents and financial records.
  • Strict access controls — only authorised fb88 staff can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing of the fb88 platform.
  • Two-factor authentication options for player accounts.
  • Continuous monitoring for suspicious activity and potential data breaches.

In the event of a data breach that is likely to affect your rights or freedoms, fb88 will notify you without undue delay and will take immediate steps to contain and remediate the breach.

While fb88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — keep your fb88 password strong and unique, and never share your login credentials with anyone.

11 Children's Privacy

The fb88 platform is strictly for adults aged 18 and over. fb88 does not knowingly collect personal data from anyone under the age of 18. If we discover that a user is under 18, their account will be closed immediately and any data collected will be deleted, subject to any legal retention obligations.

If you believe that a minor has registered an fb88 account, please contact our support team immediately so that we can investigate and take appropriate action.

12 Changes to This Policy

fb88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via email or an in-platform notification before the changes take effect.

The updated policy will always be published on this page with a revised "last updated" date. We encourage you to review this page periodically so that you are always aware of how fb88 handles your personal data. Continued use of the platform after changes are published constitutes your acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb88 handles your personal data, please get in touch with our privacy team. We aim to respond to all privacy-related enquiries within 30 days.

For formal data subject requests — such as access, erasure, or portability — please email [email protected] with the subject line "Data Request" and include your registered email address so we can locate your account.

Join fb88 Today

Your Data Is Safe — Now Let's Play

fb88 is built on trust. Now that you know how we protect your privacy, create your account and enjoy the full fb88 experience — fast payments, great games, and support whenever you need it.

18+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.